Privacy Policy

Last updated: 23/06/2026
Website: www.ramblerontheriverside.co.uk
Organisation: Rambler on the Riverside

This privacy policy explains how we collect, use and protect your personal information when you visit our website or contact us through our contact form.

At this stage, we only collect limited personal information. This may include information you choose to send through our contact form and basic cookie data collected when you use our website.

1. Who we are

This website is operated by:

Rambler on the Riverside
Contact email: ramblerontheriverside@gmail.com

For the purposes of UK data protection law, we are the data controller for the personal information we collect through this website.

2. What personal information we collect

We may collect the following information:

Contact form information

When you contact us through our website, we may collect:

Your name
Your email address
Your phone number, if you choose to provide it
Any message or information you choose to send to us

Cookie and website usage data

Our website may use cookies or similar technologies. These may collect information such as:

Your IP address
Browser type and version
Device type
Pages visited
Time spent on the website
How you arrived at the website

Some cookies are needed for the website to work properly. Others, such as analytics or marketing cookies, will only be used where consent is required and has been given.

3. How we use your personal information

We use your personal information to:

Respond to enquiries sent through the contact form
Communicate with you if you have asked us to do so
Manage and improve our website
Understand how visitors use our website
Keep the website secure and functioning properly

We do not sell your personal information.

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information.

For contact form enquiries, we usually rely on legitimate interests, as we need to use your information to respond to your message.

Where you ask us to provide information, services or take steps before entering into a contract, we may rely on contract as the lawful basis.

For non-essential cookies, where required by law, we rely on consent.

5. Cookies

Cookies are small files placed on your device when you visit a website. They help websites work, remember preferences and understand how people use the site.

We may use:

Essential cookies, which are needed for the website to function
Analytics cookies, which help us understand how visitors use the website
Preference cookies, which remember choices you make on the website
Marketing cookies, if used, which help measure or personalise marketing activity

You can control cookies through your browser settings. Where consent is required for cookies, you will be given the option to accept, reject or manage those cookies.

6. How long we keep your information

We only keep your personal information for as long as necessary.

Contact form enquiries will usually be kept for up to [insert period, for example 12 months], unless we need to keep them for longer to deal with an ongoing enquiry, legal obligation, complaint or business record.

Cookie data will be kept according to the lifespan of the relevant cookie. You can manage or delete cookies through your browser settings.

7. Who we share your information with

We may share limited information with trusted service providers who help us operate the website, such as:

Website hosting providers
Website platform providers
Email or contact form providers
Analytics providers, if analytics cookies are used

These providers may only use your information as needed to provide their services to us.

We may also share information where required by law or to protect our legal rights.

8. International transfers

Some website, hosting, email, analytics or platform providers may process data outside the UK. Where this happens, we will take steps to ensure appropriate safeguards are in place, where required by data protection law.

9. Your rights

Under UK data protection law, you may have the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to how we use your information
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office

To exercise your rights, please contact us at:

[insert contact email]

10. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Website: ico.org.uk

11. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this website.